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What our customers say

"We chose GetResponse as the platform for our revamped regional newsletter and have been delighted with our selection. From a simple and intuitive design interface to efficient and effective distribution, GetResponse has made our newsletter creation and distribution process straightforward and enabled us to keep our focus where it needs to be - on developing our content. Whenever questions have arisen, online customer support representatives have been prompt and helpful in setting us on the right track."

Noel Boivin

UNESCO Bangkok

"We're very happy with the GetResponse MAX platform and the high-quality customer support we received. Over the two years working with GetResponse, the platform was 100% reliable, working without any technical issues, and never let us down. All this time we also enjoyed high email deliverability.

Using marketing automation, we could send automated emails triggered by customer actions, like opening an email or clicking a link, which directly contributed to a boost in sales. We also liked that we could give access to the tool to more than just one user, and set up available features as needed in each case.

We really appreciated the technical assistance we got. When our emails got blocked by major email providers, the GetResponse team quickly helped us resolve the problem. I also appreciate the educational materials and platform tutorials which helped us quickly use all the features we needed without having to contact support at all."

Piotr Lebiedziński

Grupa Wnętrzator

“My Customer Experience Engineer really knows his stuff, and is exactly the kind of Customer Experience Engineer you need for something as important as email. He’s been great enough to hold our hand from the beginning – from a warmup plan for our IPs, to automation help and advice, to deliverability feedback and suggestions when things aren’t going as well as we’d hope. He’s also quick to action any issues that arise with the GetResponse system. You don’t get many people, let alone Customer Experience Engineers, that listen this well and proactively contact us to update on progress and ask for our feedback. 11/10 – would absolutely recommend.”

Mark Doubleday

Clickwork 7

“My Customer Experience Engineer has been amazing! He’s quick to respond and always makes sure we have someone get back to us when he’s out of the office so we never have to wait. He’s always quick to get us answers and explains things clearly.”

Angela Goldsmith

Dark Horse Comics

“My Customer Experience Engineer is wonderful! He’s always super nice, gets back to me with answers on all of my questions, and is very knowledgeable about GetResponse. He is also great at checking in with me, which I truly appreciate! I always know I can message him, and I’ll get help with whatever I need. Thank you!”

Sandra Proudman

Cushman & Wakefield

“I have worked with GetResponse MAX for several years and I can say that it is the most effective tool for email marketing that you will find. I have had the privilege to use a plethora of Email Service Providers and GetResponse outperforms the competition at every turn.

As I managed email data for several top eCommerce stores, in some cases we noticed a 200% increase in email ROI. GetResponse tools, combined with the ease of use, guarantee such results within the reach of any marketer, regardless of experience.

The support I received was unprecedented. Not only were all of my technical questions addressed, but I was given industry insights and professional advice by a Customer Experience Engineer who went to any and all lengths necessary to make sure I succeeded as an email marketer. GetResponse does also a spectacular job in incorporating feedback from customers to improve the platform's functionalities and UX.

I would suggest GetResponse to any email marketer at any stage. While beginners will feel comfortable with GetResponse's intuitive and logical UX, those of use who have advanced technical knowledge will also find that GetResponse MAX soars above the competition in all of the features and pushes the boundary of what an ESP can do for its customers.

It is with great pride that I say I am a GetResponse email marketer and I strongly recommend GetResponse as an unequivocal leader in the Email Service Provider industry.”

Daniel Hrebenak

Platinum Success

“I have worked with GetResponse for several years. Their platform is very functional and ensures us access to the latest email marketing solutions. What I value the most is their professional approach and sense of security they give us. What’s more, the communication with our Customer Experience Engineer is smooth and easy, and he is always very accurate, paying attention to details. Thanks to such a partnership, all the complex activities are now simple and pleasant.”

Katarzyna Kobus

Communication Coordinator
Scania Poland S.A.

“I have been building and selling my online software products since 2002, and my primary source of revenue always comes from email marketing. Since I changed providers, moving over to GetResponse, I noticed my open rates have increased by a whopping 60% and click-through rates have increased as much as 200%. Since I’m a software developer, I can say firsthand that GetResponse has an awesome interface, making it super-simple to get my email publications out fast. Not only that, the support is absolutely TOP-NOTCH! In fact, the support department contacts me on a regular basis to make sure everything is going well… talk about absolutely amazing support! WE LOVE IT! If you do one thing in your online business this year, make sure to integrate GetResponse… you won’t regret it, guaranteed!”

Dave Guindon

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